Shipping & Returns


Shipping Rates

Shipping rates are calculated at the time of checkout based on delivery address and order contents. We ship international orders via UPS only.

Delivery area & estimated time

We ship all over the world. We usually ship orders placed before 2 p.m. IST on the same day. Orders after 2 p.m. IST are shipped next working day. So orders placed after 2 p.m. IST on Friday will be shipped on Monday (except if holiday). All orders are shipped via United Parcel Service (UPS). Depending on the delivery location, typically orders are delivered 3 - 7 working days.

Duties and Taxes

You are responsible for paying any local taxes. It may or may not be charged in your area. It may also depends on the type of product or its value.

We do not falsify any invoice to evade taxes.

Returns

We offer returns on only on following situations:

  • If the package is delivered and is unopened
  • If the package is opened and is not as described
  • If the package arrives damaged or defective
Returns will only be accepted if the return is initiated within 48 hours after receipt. The refund on the returned orders will be given within 48 hours after we receive the return shipment. Refunds will be made in the same form that the payment is received within 10 working days from the date of cancellation of order. You are responsible for return shipping charges unless the product is damaged, defective or not as described. Please contact us before returning any shipment.

Cancellation & Refund Policy

  • If you cancel an order within 24 hours after placing the order, you will get a full refund on your order amount. You cannot cancel an order after it has been shipped.
  • You will also get a full refund if you are charged but the transaction did not process successfully while checkout.